Our 7 promises for you

At Visual Answers We Guarantee To:


Provide you a through 30 minute consultation in all your appointments and always give you an unrushed consultation explaining each part step by step.


Always allow you to see the same eye care practitioner for all your appointments - allowing you continuity of eye care.


Ensure our practitioners are always qualified to examine eyes and also fit contact lenses too - making it easy and convenient for all your appointments.


We will always strive to be polite courteous and friendly to you - we will always aim to give you the very best advice and service at all times.


We will provide you a best price promise - if you find the same quality frames and lenses at a better price in any high street opticians within 14 days of your purchase - we will gladly refund you the difference. So you can purchase from us with100% confidence.


We always want you to be delighted with us and look great in your glasses and so if for any reason you choose your glasses and then decide you do not like them or want to change the style - then within 30 days we'll let you change them for free!


Being local, because we do not have the expensive overheads of many of our larger competitors we ensure our prices are always keener and quality higher. You will receive a much more personal service too - we promise!

Visual Answers Team